Custom Cushion Policy
Orders for and orders that include custom cushion usually ship in 2 to 3 weeks but we can run into delays. Due to these unforeseen delays during the manufacturing process, orders will be shipped complete once the cushions are available. Orders for custom cushions may only be canceled or changed within 24 hours of order confirmation. All custom cushions are unable to be returned due to the fact that they are CUSTOM MADE. The cushions are not waterproof. If they are left unattended in heavy rain conditions the foam will absorb water. Please store all cushions in a dry environment, when not in use.
For all custom cushions that are not for Caluco furniture and replacement cushions; the customer is responsible for supplying Caluco with all the measurements and cushion specifications.